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Members: See how COVID-19 impacts your accounts

New tools for members

Balance Booster

With Balance Booster™ HSA funds are made available before they are contributed to your account. This allows you to pay for qualified expenses with tax-free money before your HSA balance has time to grow. You no longer need to worry about having enough saved in your HSA for immediate costs.

Balance Booster overview   Watch the overview

Claims screen enhancements

  • Improved user experience
  • New! Filtering and sorting options
  • Fewer clicks to resolve a claim
Enhancements overview

Member portal enhancements

  • New home page dashboard
  • One-click access to most-used features
  • New intuitive navigation
  • Responsive display design for mobile devices
  • Account servicing forms can be completed online to print and submit
Intro to member portal Enhancements overview
Portal enhancements

Message center

  • Personalized alerts
  • Learning opportunities
  • Account optimization tips
  • Access messages through the member portal
step-by-step guide

Mobile app

  • On-the-go access to account balance and history
  • Use your device's camera to document claims
  • Send payments and reimbursements
  • Manage debit card transactions
  • Initiate claims and view their status
Learn more about our app
Mobile app

Documentation library

  • Archive and manage receipts, explanations of benefits (EOBs), invoices, and more in one central location
  • Intuitive, step-by-step process
  • Documents archived on safe, secure servers
  • No need to keep originals that can get lost or damaged
step-by-step guide