Employers: See our response to COVID-19 |
Members: See how COVID-19 impacts your accounts

Welcome to HealthEquity

Your employees' HSAs are now administered by HealthEquity

We are excited for the opportunity to serve you and continue building your employees' health savings. Beginning middle of March, your employees' will start receiving the world-class service for which HealthEquity is recognized. Below is a detailed timeline of the transition:

Timeline

01/17/20 Member resignation letter sent
02/17/20 BNY Mellon custodial resignation letter mailed to any new account holders enrolled since January 17
03/06/20 Last day to contribute or invest additional dollars at BNY Mellon
Week of 03/09/20 Cards and welcome kits (mailed together) will be sent to accountholders allowing them to access the HealthEquity member portal
03/12/20 Last day to use WageWorks HSA debit card
03/18/20 Investments in WageWorks HSAs will be liquidated by BNY Mellon
03/19/20 Account balances are transferred from BNY Mellon to HealthEquity
03/20/20 Funds will be available on HealthEquity HSA cards1 with balances from BNY Mellon

Employer support

Contact HealthEquity Employer Services for support:
866.382.3510 (M-F, 7 am – 7 pm CT)

Additional resources

Transitional communications

Marketing collateral

Employer portal demos

Account mentors

We're here to help

Experience our world-class customer support for yourself. Contact us:

Employer support 866.382.3510 (M-F, 7 am – 7 pm CT)

1 The HealthEquity© Visa© Health Account Card is issued by The Bancorp Bank; member FDIC pursuant to a license from Visa U.S.A. Inc. Your card can be used everywhere Visa debit cards are accepted for qualified expenses. This card cannot be used at ATMs and you cannot get cash back, and cannot be used at gas stations, restaurants, or other establishments not health related. See Cardholder Agreement for complete usage restrictions.