Employers: See our response to COVID-19 |
Members: See how COVID-19 impacts your accounts

Welcome to HealthEquity

Your employees' HSAs will be transitioned to HealthEquity

We are excited for the opportunity to serve you and continue building your employees' health savings. Beginning in January 2022, your employees' will start receiving the world-class service for which HealthEquity is recognized. Below is a detailed timeline of the transition:

Timeline

July 2021
  • Concordia Plans presents election options to Employers
August 2021
  • Employers confirm 2022 CHP elections with Concordia Plans.
  • Employers receive email explaining HealthEquity transition.
September 2021
  • Employers sign HealthEquity Authorization agreement via Adobe Sign. If you have not received this HealthEquity Authorization agreement from the email address echosign@echosign.com or you have questions please reach out as soon as possible to ConcordiaAgreements@HealthEquity.com to ensure your PSAs are set up for 2022.
  • HealthEquity Implementation Manager sends welcome email to employers.
  • Employers that are offering more than an HSA will confirm HealthEquity Kickoff Call date and time via Calendly.
October 2021
  • Concordia Plans receives PSA elections to prepare for Member Open Enrollment.
November 2021
  • Member Open Enrollment Period
  • Eligibility file provided by Empyrean to HealthEquity
December 2021
  • HSA and Reimbursement Account Debit Cards mailed to Members
January 2022
  • January 1, 2022 – Plan start date
  • HSA funds will be available on HealthEquity HSA cards1 with balances from Further
Account mentors

We're here to help

Experience our world-class customer support for yourself. Contact us:

Employer support 866.382.3510 (M-F, 7am–7pm CT)

1 The HealthEquity© Visa© Health Account Card is issued by The Bancorp Bank; member FDIC pursuant to a license from Visa U.S.A. Inc. Your card can be used everywhere Visa debit cards are accepted for qualified expenses. This card cannot be used at ATMs and you cannot get cash back, and cannot be used at gas stations, restaurants, or other establishments not health related. See Cardholder Agreement for complete usage restrictions.