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Members: See how COVID-19 impacts your accounts

Welcome to HealthEquity

The Bancorp Bank HSAs now administered by HealthEquity

We are excited for the opportunity to serve you. Beginning in December, The Bancorp Bank’s health savings accounts (HSAs) will receive the world-class service for which HealthEquity is recognized.

Timeline

Oct 23, 2015 Press release distributed
Oct 23, 2015 Notification to The Bancorp Bank clients
Oct 30, 2015 Resignation letter mailed to account holders
Week of Nov 9, 2015 HealthEquity pre-conversion letter
Nov 16, 2015 HealthEquity cards mailed
Nov 30, 2015 HealthEquity becomes HSA custodian
Dec 1, 2015 Final day to use Funds Transfer/Bill Pay from The Bancorp Bank
Dec 4, 2015 Last day to use The Bancorp Bank card
Dec 5-6, 2015 The Bancorp Bank card deactivated. Balances no longer visible at The Bancorp Bank
Dec 7, 2015 Employers begin funding at HealthEquity
Dec 7, 2015 The Bancorp Bank funds availability at HealthEquity
Mar 31, 2016 Access to The Bancorp Bank online account disabled

New features

Discover the new benefits offered to HealthEquity sales partners, employers and members. View the HealthEquity TPA product features presentation for details.

Download HealthEquity partner presentation

Account mentors

We're here to help

Experience our world-class customer support for yourself. Contact us:

TPA sales support 877.949.6727 (M-F, 7 am – 6 pm CT)
Employer support 866.382.3510 (M-F, 7 am – 6 pm CT)
Member services 877.915.3233 (available every hour of every day)